FAME Announcements:

1.) Changes to Payment Procedure for SGD

In support of an industry-wide efforts towards digital payments, with effect from 23 November 2023, an administrative fee of S$5(subject to GST) will be levied for each SGD cheque issued to clients who withdraw from UT non-wrap accounts.

Cheque Returned/Rejected/Replacement handling fees are also charged S$50 (subject to GST) for ALL account service types.

Cheque withdrawals for UT wrap, Securities wrap and Managed accounts are not subjected to any fees until further notice.

We strongly encourage ALL clients to apply for Electronic Payment for Shares (EPS) with the 5 major banks, namely DBS, UOB, OCBC, Citibank and Maybank. Withdrawals from these EPS-linked banks can be done at ZERO cost.

The EPS application process will take 2-3 weeks. Clients can e-sign on the EPS application form and send in via their registered email address. Alternatively, they may download the form and send to their dedicated financial advisory representatives for further action.


2.) Administrative Fee for Paper Contract Notes and Monthly Statements

As part of PhillipCapital’s sustainability efforts, effective 1 January 2024, an administrative fee of S$1 per paper contract and S$2 per monthly statement will be charged.

We will also cease to send paper annual dividend statements and dividend notes. They will be available upon request, subject to applicable fees. For more information, please refer to https://www.poems.com.sg/faq/trading/e-statement/can-i-request-phillip-securities-to-send-my-past-monthly-statements-to-me/. All fees are subject to GST.

We hope that you will join our mission towards sustainability for a greener environment by signing up for e-Statements via FAME.

With one secure log-in, you will have instant access up to 12 months of past monthly statements and up to 3 months of past contract notes upon your enrolment.

FAME clients with a valid registered email address are automatically enrolled for e-Statements unless manually opted out.

Those clients who are not enrolled for e-Statements may opt in through the following method:

Log in to https://www.fame.com.sg website > Admin > Particular > E-Consent > Click on the e-consent status to change it from “OPTED OUT” to “ENROLLED”.


3.) CPF Investment Scheme - Introduction of CPFIS Self-Awareness Questionnaire (SAQ)

Under enhancements announced by the government in March 2018, the CPF Board will be introducing a Self-Awareness Questionnaire (SAQ) as part of the process in opening CPFIS accounts from 1st August 2018. The SAQ is to help CPF members decide whether CPFIS is suitable for them by providing them with feedback on their financial knowledge.

Members can participate in the CPFIS after taking the SAQ, regardless of the results. CPF members who already have a CPFIS account are not required to, but are still strongly encouraged to take the SAQ.

If you plan to invest, or continue investing under CPFIS - Special Account (CPFIS-SA) from 1st August 2018, you can proceed as long as you have done any one of the following:

 

The CPFIS SAQ will be available on the CPF website via SingPass login from 1st August 2018. You may complete and retrieve your SAQ certification through the following:

Accessing SAQ

1)      Go to www.cpf.gov.sg

2)      Click on "Tools".

3)      Expand the "Assessment Tools" tab and click on "CPFIS Self-Awareness Questionnaire".

Retrieving SAQ Status

1)      Go to www.cpf.gov.sg

2)      Click on "CPF Schemes".

3)      Expand the "Optimising my CPF" tab and click on "CPF Investment Schemes".

4)      Click on "Resources" tab, and check your SAQ status under "Assessment Tools".

 

For more details, please refer to the CPF Website.

To update your CPFIS account to your trading account, kindly provide your SAQ certification to your servicing representative.